And, recently, the staff members tasted further success.

Twelve months ago, the local branch picked up the Helloworld Travel State Retailer of the Year Award for NSW ad the ACT.

But, last week, Rachael McGuirk topped that, after being named Helloworld Travel National Manager of the Year, along with NSW Manager of the Year for 2018. 

“We’re thrilled and very proud of Rachael McGuirk,” Helloworld Travel Scone owner-manager Julie Leckie said.

“To win both – the 2018 National Manager of the Year for all Helloworld Travel branded offices across Australia, in addition to the title of NSW Manager of the Year – is terrific.

“This prestigious award is an incredible milestone in Rachael’s career and could not go to a more deserving recipient.

“When being presented by Andrew Burnes, CEO of Helloworld Travel Limited at the recent Helloworld National Conference in Adelaide, she was described as a manager who displays enormous passion for the travel industry, for staff development and team collaboration, best practice in the business and always leading by example. 

“Rachael is totally dedicated to her job, the agency clientele and her team members with a positive mindset to continually strive for improvement in growing the business.

“Her delivery of outstanding customer service is renowned.

“She constantly goes above and beyond to ensure clients travel to the other side of the world with the utmost confidence that they will return having enjoyed the holiday of their dreams. 

“We think she’s a superstar.”