Telco complaints finally tailing off

By Tracey Ferrier
Updated October 17 2018 - 5:06am, first published 5:00am
Telecommunications Ombudsman Judi Jones believes telcos are finally listening to angry consumers.
Telecommunications Ombudsman Judi Jones believes telcos are finally listening to angry consumers.

Customer fury over phone and internet services spawned almost 168,000 complaints to the industry's independent watchdog last financial year.

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